Privacy Policy

At Hype with Heart Collective, relationships and trust matter.

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This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit our website, purchase a ticket, attend an experience, join our mailing list, submit an inquiry or work with Hype with Heart.

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Information We May Collect

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Depending on how you interact with Hype with Heart, we may collect information such as your name, email address, telephone number, billing or transaction information, event registration details, dietary requirements or accessibility requests, mailing-list preferences, information submitted through inquiry or contact forms, and communications you have with us.

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For private events, weddings and corporate experiences, we may also collect information reasonably necessary to plan and deliver the requested experience.

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How We Use Your Information

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We may use personal information to process registrations and purchases, communicate about events, respond to inquiries, deliver contracted services, coordinate dietary or accessibility requirements, manage guest lists, provide customer service, send newsletters or event announcements where you have consented to receive them, improve our experiences and website, maintain business records, and meet legal or regulatory requirements.

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We aim to collect only the information reasonably necessary for these purposes.

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Email & Marketing Communications

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If you choose to join the Hype with Heart community or subscribe to our communications, we may send you information about upcoming gatherings, community stories, partnerships and other Hype with Heart news.

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You can unsubscribe from marketing emails at any time using the unsubscribe link included in the message or by contacting us.

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Transactional or service-related communications, such as ticket confirmations or important information about an event you are attending, may still be sent when necessary.

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Payments

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Payments may be processed through third-party payment providers or ticketing platforms.

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Hype with Heart does not necessarily receive or store complete payment-card information. Payment providers process payment information according to their own privacy and security practices.

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Website Technology & Cookies

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Our website may use cookies and similar technologies to help the website function, understand website traffic, remember preferences and improve the visitor experience.

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Some technologies may also be provided by third-party services used to operate the website, process transactions, measure website activity or support marketing.

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Where required, visitors may be provided with options regarding non-essential cookies.

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Sharing Personal Information

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We do not sell personal information.

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We may share limited personal information with service providers and event collaborators when reasonably necessary to operate our business or deliver an experience.

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For example, dietary requirements may need to be shared with a chef or caterer, registration information with a ticketing provider, or event information with a venue.

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We aim to share only the information reasonably necessary for the particular purpose.

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Photographs & Video

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Hype with Heart events may be photographed or filmed.

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Images and video may be used to share the story of our gatherings through our website, social media, newsletters and other promotional materials.

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Guests who prefer not to be intentionally photographed are encouraged to let us know before or during an event, and we will make reasonable efforts to respect that preference.

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Protecting Your Information

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We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, disclosure, loss or misuse.

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No method of electronic transmission or storage can be guaranteed to be completely secure, but we aim to use services and practices appropriate to the nature of the information we handle.

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Retention

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We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business and financial records, resolving disputes and meeting legal obligations.

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When information is no longer reasonably required, we may securely delete or anonymize it.

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Your Privacy Rights

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Subject to applicable law, you may request access to personal information we hold about you or ask us to correct inaccurate information.

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You may also withdraw consent for certain uses of your information, subject to legal or contractual restrictions and reasonable notice.

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Privacy requests can be directed to Hype with Heart using the contact information below.

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Third-Party Services

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Hype with Heart may use third-party platforms to operate our website, manage registrations, process payments, distribute email communications or provide other services.

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Those providers may collect or process information according to their own privacy policies and terms.

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Children's Privacy

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Hype with Heart's website and general community experiences are not directed toward children for the purpose of collecting their personal information online.

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Where minors participate in a private, family or community event, additional consent or information may be addressed as appropriate for that particular experience.

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Changes to This Privacy Policy

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We may update this Privacy Policy as our business, website or legal obligations evolve.

The current version will always be posted on our website with its most recent update date.

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Contact Us

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If you have questions about this Privacy Policy or how your personal information is handled, please contact:

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Hype with Heart Collective
Vancouver Island, British Columbia
Email: hello@hypewithheart.ca
Website: Hype with Heart Collective